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Refund & Exchange Policy

All products purchased are non-refundable and non-exchangeable except for the following conditions:

1) Product packaging is faulty (ie. broken bottle, broken seal) upon arrival. We will replace with a new product at no extra cost. Only those who submit their return request within 3 days upon receiving their product will be entertained. All return request must be submitted via watsapp to016 666 5603. Pu3 Lilin has the sole discretion to approve or reject any application.